The second-hand marketplace Users Voice Displeasure Regarding Size Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.